Client Delivery Program Manager

Company: VirtualVocations
Location: Olympia
Posted on: November 8, 2024

Job Description:

A company is looking for a Client Delivery Program Manager to lead the Client Service Manager team and improve operational processes.

Key Responsibilities:

Provide leadership and direction to the Client Service Manager team
Analyze and identify operational gaps, implementing solutions for improvement
Conduct weekly meetings to review performance and promote collaboration

Required Qualifications:

5+ years of experience leading client support staff in benefit administration
Proven experience with data analysis tools such as Excel, Tableau, or PowerBI
Experience with Service Now is preferred
Track record of executing large-scale business initiatives
Strong leadership and management skills

Keywords: VirtualVocations, Lakewood , Client Delivery Program Manager, Executive , Olympia, Washington

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